Customer Service Theme:
We do what it takes to get you want you need.

SERVICE VALUES:

We provide excellent service.

We will impress our customers with the quality and timeliness of our services in a pleasant and friendly manner.

We are honest and straightforward. We will provide a genuine and consistent contribution each day and we will act with honor and goodwill.

We will search for opportunities to support our co-workers to create service delivery efficiencies.

We value our customers.

We will treat everyone we encounter as we wish to be treated, with integrity and respect.

We welcome change. Your comments and feedback drive us to make the change to satisfy our customers.

The following set of core values service as a set of beliefs and principles that we embrace:

ACCOUNTABILITY — Be responsible for your action
INTEGRITY— Be honest with our day-to-day activities and do the right thing all the time.
LEADERSHIP— Set the example and take the initiative at all levels in a timely and decisive manner.
QUALITY — Take pride in your work by doing the best you can.
RESPECT — Be cooperative by being sensitive to others needs.
SAFETY — Above all things know your job and limitations; perform in a safe manner.